STECKLEY CONSULTING GROUP Recruiting and HR Team Solutions for Success!

Innovative Consulting Group Success Story

logo_InnovativeConsultingGroupInnovative Consulting Group (ICG) is a small, privately-held, financially secure healthcare IT consulting firm.  ICG delivers value to its customers by providing cost-effective healthcare IT services. Their goal is to exceed the expectations of each and every client, and to attract and retain quality consultants.

Dena Campbell is the National Practice Director for Epic at ICG, overseeing the direction for ICG’s Epic client engagement and relationship management, sales support and the growth of the Epic Consulting Practice. Dena has directed Epic consulting services, from staffing to implementation across all Epic applications for the past seven years. Dena and ICG wanted to create an internal recruiting team for the Epic practice that would attract highly skilled talent, improve the employee recruiting experience and increase current team retention.

 Using an extensive network, Steckley Consulting group helped identify and attract seasoned Epic recruiters to ICG. Once hired, the recruiters, called delivery managers, were provided in-depth training from Steckley Consulting Group. Best practices specific to recruiting in a professional services consulting environment were an integral part of the training. Recruiting tips and tools were shared with the Epic Delivery Managers to prepare them for the high volume as well as high quality recruiting that would be expected of them.

Once trained and positioned for success, the recruiting team and Dena achieved many of the goals they established, including a 47.6% increase of new hires.  ICG also over-achieved their employee referral target, hiring 60% employee referral candidates. They also achieved 100% employee retention in quarter three and 96.8% employee retention in quarter four. ICG is positioned for tremendous success in 2013, with hiring targets already exceeded for the first quarter of this year.

“I had the pleasure of working with Jennifer when ICG consulted her experience to implement a new internal recruiting team.  She was professional, patient and was exceptional at outlining a path of success for me and my team. I will continue to reach out to Jennifer for any recruiting and HR consulting needs for many years, I am positive. She is well connected in the EMR and consulting industry and has a reputation for integrity.” ~Dena Campbell